Limited Warranty Policy

Effective date: August 30, 2026

Dashguard warrants eligible dash camera products against defects in materials and workmanship for one year from the original delivery date. This limited warranty is provided in addition to rights and legal warranties that apply under consumer law.

What is covered

During the warranty period, Dashguard may, after evaluating a valid claim, repair the product, replace it with the same or a reasonably equivalent product, or provide a refund where repair or replacement is not practical. Replacement products or parts are covered for the remainder of the original warranty period or any longer period required by law.

What is not covered

• Accidental damage, collision, liquid exposure, fire, theft, or loss.
• Damage caused by misuse, neglect, improper installation, unauthorized modification or repair, unsuitable power sources, or failure to follow instructions.
• Normal cosmetic wear or consumable accessories unless the issue results from a manufacturing defect.
• Vehicle, installation, data, memory-card, or third-party-product costs, except where applicable law requires otherwise.

Make a claim

Email support@dash-guard.com with your order number, a description of the issue, and clear photos or video where practical. We may request reasonable troubleshooting before authorizing a return. Do not ship a product until we provide instructions.

Shipping for approved claims

For a valid defect covered by this warranty, Dashguard will provide a prepaid return label or reimburse reasonable return shipping approved in advance. Authorized returns are sent to 60 Central Park Roadway, Unit 1003, Etobicoke, Ontario M9A 0E6, Canada.

Legal rights

This warranty does not limit any mandatory warranty, durability, quality, or remedy rights available under applicable provincial, state, federal, or other consumer-protection law.