Shipping policy

Last updated: August 30, 2026

Order processing

Orders are normally processed within 1–2 business days, excluding weekends and statutory holidays. Processing may take longer during promotions or when an address or payment requires verification.

Delivery estimates

Standard delivery is generally estimated at 8–15 business days after shipment. Dates are estimates, not guarantees, and may be affected by carriers, weather, customs, remote destinations, or peak periods. A more specific estimate displayed at checkout applies to that order.

Rates and destinations

• Canada and the United States: free standard shipping on orders over $100; $9.99 on orders under $100, unless a different rate is shown at checkout.
• Select international destinations: availability, price, and estimates are shown at checkout.

We ship only to destinations offered during checkout.

Tracking

When tracking is available, we email it after shipment. Tracking can take up to 48 hours to show movement.

Customs, duties, and taxes

International orders may incur import duties, taxes, brokerage, or customs fees. Unless checkout states otherwise, the recipient is responsible for these charges. Customs delays are outside our control.

Address changes

Review your address before ordering. Contact support@dash-guard.com immediately if a correction is needed. We cannot guarantee changes after fulfillment begins.

Lost, delayed, or damaged packages

If tracking is stalled, a package is marked delivered but missing, or an order arrives damaged, contact us promptly with your order number. We will work with the carrier and provide remedies required by our policies or law.